Repairs
All kite repairs are guaranteed for the lifetime of your kite with the exception of bladder repairs.
We will always do our best to match the colour repair material with that of the kite. Where this is not possible a close colour match will be used. On the rare occasions where an exact colour or close colour are not possible the alternatives will be offered to the customer.
All bladder repairs will be inflated for at least 2 hours. Unfortunately whilst we have an extremely high success rate with bladders the repairs cannot be guaranteed as it can be almost impossible to identify if the repair has failed or if it is another issue.
Shipping
All kites are shipped with insurance up to £250. If you require insurance above this level please let me know and it can be arrange for a small additional charge. Parcels are normally return in the same packaging they arrived in.
We cannot be accountable for any kites lost in transit, you will however be reimbursed the insurance refund amount when this has been issued.